Data protection

Privacy Policy

This policy explains how DeskMela handles customer data for browsing, orders, support and communication.

1. Data collected

We may collect name, email, phone number, delivery address, billing details, product choices and support messages required to operate the store.

2. Payments

Online payments are processed by external payment providers. DeskMela does not store full card numbers, CVV codes or sensitive payment authentication data.

3. Use of data

Data is used to process orders, provide delivery updates, handle returns, answer support requests, improve the website and meet legal or accounting obligations.

4. Sharing

Data may be shared with delivery partners, payment processors, hosting providers and accounting services only to the extent needed for their role.

5. Cookies

The website may use cookies for core functionality, preferences and analytics. Browser settings can be used to limit or delete cookies.

6. Rights and security

Customers may request access, correction or deletion where applicable. We use reasonable technical and organizational safeguards to protect personal information.